Tyler (Everything)

5Feb/083

More Utility Estimate Joy

The city of Ottawa is a lot like Enbridge gas. They both like to rip me off. Like Enbridge the city sent me a bill for water and sewer that was completely estimated. Now not as bad as Enbridge, the city only doubled it. I called them, and they were very apologetic and told me to simply call after any errors. It is quite amazing but the city is way better than Enbridge.

I should also mention when I tried to call them, I called, pushed 1 for English, the phone rang and boom. Person. Unbelievable. I don't think I am going to need a new spreadsheet for my water and sewer.

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  1. the worst part with the water bill, is sewage charge is 1.5 times the water usage… so a $10 water usage over-estimation results in a $25 overcharge… I think I overpaid once, and didn’t have to pay another bill for 4 months. :P Definitely pays to call in and correct those estimates.

  2. another interesting thing about the water tax you’re paying.. 30% of all the water treated at Ottawa water plants leaks out of the pipes on it’s way to your house..

  3. Tyler,
    Re: your water bill
    Who did you speak to at the city? My bills have been in the teens to low 20’s for 11 years, then suddenly I get a bill for over a hundred dollars for 2 months. The city is not being cooperative in fixing this error.
    Would really like to know who you talked to
    thanks
    DJ


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